Returns & Exchanges

At Something Went Wrong, we believe fashion should be fearless, but if your order isn't quite right, we offer a 30-day window for returns and exchanges. Items must be in their original condition with all tags attached to ensure a seamless processing experience.

Return Process

• 1.
  Initiate Your Request

  Log into your account and select the order you wish to return, or use our guest portal with your order number and email address.

• 2.
  Print Your Label

  Download and print the pre-paid shipping label provided in your confirmation email and securely package your items in their original box.

• 3.
  Drop Off Package

  Deliver your parcel to the nearest authorized carrier location; make sure to obtain a receipt for tracking purposes until your refund is issued.

• 4.
  Receive Refund or Credit

  Once our quality control team inspects the returned garments, your refund will be processed to your original payment method within 5-7 business days.