Frequently Asked Questions
Everything you need to know about shopping with Something Went Wrong.
What is the typical shipping timeframe?
We process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location.
How do I return an item that doesn't fit?
We offer a 30-day return policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a full refund.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to follow your package's journey.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay and PayPal.
Are your clothing items true to size?
Most of our items follow standard sizing. However, we recommend checking the detailed size chart on each product page for specific measurements.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.